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Q: What is check in/check out time?
A: You may check in after 1:00 PM. We ask that you check out by 10:00 AM. 
 
Q: What credit cards do you accept?
A: None at the moment. We accept personal checks or cash. 
 
Q: How much deposit do I need to put down to hold my room?
A: A deposit equal to one a night's stay is required. 
 
Q: What is your cancellation policy? Will I lose my deposit?
A: The deposit is refundable if cancellation is received by Hidden Harbor at least 72 hours prior to arrival day.  For any no-shows or cancellations received within 72 hours of scheduled arrival, the deposit will not be refunded.

 

Q: Does the weekly rate mean Sunday to Saturday? How many nights must I stay to qualify for weekly rates?
A: Any seven consecutive nights qualify for the weekly rate. 
 
Q: I forgot my shampoo. Do you offer "Big Hotel Chain" services like supplying complimentary toiletry items?
A: Each unit has a supply of shampoo packets and hotel size bath bar soaps. 
 
Q:  Do you have any "non-smoking" rooms?
A:  All of our rooms are non-smoking.  Ashtrays are provided on the covered porch for those that smoke.
 
Q:  May I bring my cat/dog with me?
A:  Family pets/animals are not permitted.

 

 

 

 

 

 

 

 

 

 

 

 

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